The management of service operations :
The management of service operations : proceedings of the Operations Management Assoc. UK annual internat. conference ; 6-7 Jan. 1988, Univ. of Warwick, UK /
Robert Johnston.
- Berlin : IFS-Publ, c1988.
- 472 p. ; 30 cm.
0387191267 3540191267 0948507829
Dienstleistungsbetrieb.
Kongress.
Management.
658.5 / MAN
0387191267 3540191267 0948507829
Dienstleistungsbetrieb.
Kongress.
Management.
658.5 / MAN