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Principles of total quality /

Omachonu,Vincent K.

Principles of total quality / Vincent K.Omachonu. - 3rd ed. - London: CRC press, 2004. - xviii,493 p.; pbk. 23 cm.

ISBN: 1574443267

Subjects--Topical Terms:
Attitude.
Service quality.

Dewey Class. No.: 658.4 / OMA

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