TY  - BOOK
TI  - The management of service operations : : proceedings of the Operations Management Assoc. UK annual internat. conference ; 6-7 Jan. 1988, Univ. of Warwick, UK / 
SN  - 0387191267
U1  - 658.5 23
PY  - 1988///.
CY  - Berlin  : 
PB  -  IFS-Publ, 
KW  - Dienstleistungsbetrieb.
KW  - Kongress.
KW  - Management.
ER  -