Spenley, Paul.  <br/><br/>
World class performance through total quality :   a practical guide to implementation /  
Paul Spenley.  
 - London :   Chapman and Hall,   c1992.  
 - xii, 171 p. ;   24 cm.  
<br/><br/><label>ISBN: </label>9780412361203 0442316364 0412361205 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Science (General). 
<br/><br/><label>Dewey Class. No.: </label>658.562  / SPE