Janakiraman, B.   <br/><br/>
Total quality management :   text and cases /  
B Janakiraman; R K Gopal.  
 - New Delhi :   Prentice-Hall of India,   c2006.  
 - ix, 250 p. ;   ill. ;   24 cm.  
<br/><br/><label>ISBN: </label>9788120329959 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management. <br/>Total quality management -- Case studies. 
<br/><br/><label>Dewey Class. No.: </label>658.562  / JAN