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Quality : total customer service / Lynda King Taylor.

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Material type: Text

TextPublication details: London : Century Business, c1992. Description: xvii, 290 p. ; 24 cmISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
Books	IMU Chennai Uthandi Library General Stacks	658.562 TAY (Browse shelf(Opens below))	Available	03437

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