| 000 | 00595nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c5941 _d5941 |
||
| 008 | 191217b1992 ||||| |||| 00| 0 eng d | ||
| 020 | _a9780471161363 | ||
| 020 | _a0471161365 | ||
| 040 | _aIMU CC | ||
| 082 | 0 | 0 |
_223 _a658.562 _bTOW |
| 100 | 1 | _aTownsend, Patrick L. | |
| 245 | 1 | 0 |
_aQuality in action : _b93 lessons in leadership, participation, and measurement / _cPatrick L. Townsend and Joan E. Gebhardt. |
| 260 |
_aNew York ; Chichester : _bWiley, _cc1997. |
||
| 300 |
_axxi, 262 p. ; _c23 cm. |
||
| 650 | 0 | _aTotal quality management. | |
| 700 | _aGebhardt, Joan E. | ||
| 942 | _cBK | ||